BulletTrain Product Warranty


BulletTrain's ("BulletTrain") warranty obligations for the BulletTrain product you have just purchased (the "Product") are limited to the terms set forth on the Questions page on the microsite for each unique BulletTrain product. If a defect arises and a valid claim is received by BulletTrain, at its option, BulletTrain will repair the Product or exchange the Product with a functionally equivalent new product.

BulletTrain will continue to warrant repaired Products and replacement products provided hereunder against defects in materials and workmanship from the date of the repair or replacement for the remainder of the Warranty Period. If the Product is exchanged, the replacement product becomes your property and the Product becomes BulletTrain's property. When a refund is given, the Product becomes BulletTrain's property.

BulletTrain's warranty applies only to the Product. The warranty does not apply to any non-BulletTrain product, even if packaged or sold with the Product. The warranty excludes without limitation any scratching or surface damage to any non-BulletTrain product, even if packaged or sold with the Product. This warranty applies only to the normal use of the Product, normal wear and tear excepted, in accordance with use instructions, if any, provided with the Product (either in writing or through a hyperlink to such instructions). This warranty does not apply to damage caused by accident, abuse, misuse, or modification of the Product.

To the maximum extent permitted by law, this warranty and the remedies set forth above are exclusive and in lieu of all other warranties, remedies and conditions, whether oral or written, express or implied. BulletTrain specifically disclaims any and all implied warranties, including, without limitation, warranties of merchantability and fitness for a particular purpose. If BulletTrain cannot lawfully disclaim or exclude implied warranties under applicable law, then to the extent possible any claims under such implied warranties shall expire on expiration of the warranty period. No BulletTrain reseller, agent, or employee is authorized to make any modification, extension, or addition to this warranty.

To the maximum extent permitted by law, BulletTrain is not responsible for direct, or for special, incidental or consequential damages resulting from any breach of warranty or condition, or under any other legal theory, including without limitation any costs of replacing personal property, or costs of recovering or reproducing any program or data stored in a device used with or carried in the BulletTrain product.

For consumers who have the benefit of consumer protection laws or regulations in their country of purchase or, if different, their country of residence, that cannot be disclaimed as set forth above ("consumer laws"), the benefits conferred by this warranty are in addition to all rights and remedies conveyed by such consumer laws. To the extent that liability under such consumer laws may be limited, BulletTrain's liability is limited, at its sole option, to replacement or repair of the product.

If you wish to make a claim under this warranty with respect to the Product, please submit a claim by emailing support@bullettrain.com

BulletTrain Privacy Policy


We encourage you to read this Privacy Policy.

Personal information means any information that is related to an identified person, or that may be used to identify an individual, including, but not limited to: first and last name; email address; a home, postal or other physical address or other contact information; title, gender, occupation, industry, or personal interests; and other personal information necessary or useful to provide a product or service that you have requested. The types of personal information we collect and what we do with that information are listed below.

We collect the domain names and IP addresses of our visitors for statistical purposes, in order to measure use, to improve the content or responsiveness of our site or to customize the content or layout of the site for the individual visitor. We do not disclose this information to third parties. We may also aggregate information relating to our visitors' traffic patterns from the data that we collect and retain concerning the IP addresses and domain names of our visitors, and we may divulge such aggregate information about our users with third parties such as our business partners, distributors, and service and support providers.

You may visit our website anonymously if you wish, by using appropriate software or webservices available from or through third parties.

We maintain a log file of all actions that are initiated or facilitated using our website in order to capture, record and store data concerning the transaction. Access to this data is restricted to internal usage by authorized BulletTrain employees who administer our network and website.

You should know that e-mail is not necessarily secure against all forms of interception. If your communication includes sensitive information about you and you would prefer not to transmit this information in this fashion, please contact us by mail or telephone rather than e-mail. See "Contact" section of our web site for this contact information.

We collect e-mail addresses that are volunteered by the visitor, from e-mail messages addressed to our company or its employees or provided by the visitor when placing an order on the site.

We may use the e-mail addresses for marketing purposes and to inform those interested in our products about events, products, services or other items of interest. Additionally, we may use the e-mail addresses to notify visitors about recent updates to our website, to provide product or service news notifications or to send newsletters and promotions. We also use the e-mail addresses to process orders for products, services, brochures and other written materials, to respond to customer questions, to provide customer service and to inquire as to customer satisfaction and feedback.

You may opt-out of receiving the promotional or marketing e-mails at any time by simply notifying us of your desire to do so. If you choose to opt-out of receiving e-mails via any of the above listed methods, BulletTrain's records will be updated within ten days of receipt of your request. These opt-out procedures will not be available for e-mails that are necessary to provide confirmation of a completed transaction (such as a purchase or change in the visitor's user profile).

We collect credit card and billing information from visitors who make purchases from our online store. We use this information to bill the customer for product purchases. Credit card data will not be saved.

We collect credit card and billing information from visitors who make purchases from our online store. We use this information to bill the customer for product purchases. Credit card data will not be saved. FedEx.com and The U.S. Postal service, usps.gov. These third party providers are not authorized or permitted to use personal information for any other reason other than those pertaining to processing order transactions.

Any information that you provide to us will be used for our purposes only. Except as specified in this Policy, your information will not be shared with individuals outside the employ of BulletTrain or with other companies.

In some instances we may provide your name and delivery address to third parties that we use for delivering specific products to you (such as delivery companies and other affiliates). The process of fulfilling orders placed via the online store may also require BulletTrain to share your information with other third parties such as automated data processors and credit card processors. In such cases, your information is not retained by these third parties or used by these companies for any secondary reasons.

As a good corporate citizen, BulletTrain complies with applicable law and legal obligations to respond to governmental, law enforcement and court requests for personal information and other information and data about our visitors and their transactions. BulletTrain's legal counsel may access and use your personal information and other information or data in the event of a dispute, in response to legal process or law enforcement inquiries, abuse of our website, or violation of our Terms of Service Policy

We safeguard the security of the data you send us with certain physical, electronic, and managerial procedures. We have taken reasonable precautions to protect against misuse, theft, loss, unauthorized access, disclosure, alteration or destruction of your personal information. Additionally, we use industry-standard 128-Bit SSL Encryption to enhance the security of data transmissions.

While we strive to protect your personal information, we cannot ensure the security of the information you transmit to us, and so we urge you to take every precaution to protect your personal data when you are on the Internet. We suggest that you change your passwords often, that your passwords include a combination of letters and numbers, and that you make certain that you are using a secure browser. Products and services are available which can help give you privacy protection while navigating the Web.

We will take reasonable steps to insure that all data collected is accurate, complete and timely for the purposes for which they are to be used.

BulletTrain's website contains links to other sites. When you click on one of these links you are being transferred to a website operated by someone other than BulletTrain, and the operator of that website may have a different privacy policy. BulletTrain does not share your personal information with these websites and is not responsible for their individual privacy practices. We encourage you to investigate the privacy policies of these operators.

By using our website, you consent to the collection and use of your information as we have outlined in this Privacy Policy and to our Terms of Service Policy. BulletTrain may decide to change this Privacy Policy from time to time. When we do, we will post those changes on this page or by notice on our homepage, so that you are always aware of the information we collect, how we use it, and under what circumstances we disclose it. We will post a notice on this page for thirty (30) calendar days prior to the implementation of any material changes to this Privacy Policy. Such notice will provide information as to how you may remove your information from our database should you so desire.

We welcome comments and questions on this policy. As stated above, we are dedicated to protecting your privacy, and we will make every reasonable effort to keep your information secure. Questions regarding our policy should be directed via e-mail to help@bullettrain.com or to Customer Support by telephone: 415-440-1400.

Intellectual Property


Express Keyboard Platform, SAFE Wallet, MagicStand, Friction-Free Computing, Stay On The Fast Track, BulletTrain, BulletTrain Computing, BulletTrain Software, BulletProof Computing, BulletTrainer and BulletTrain WebTop are all trademarks of BulletTrain.

The BulletTrain Express Keyboard Platform was issued a Design Patent by the United States Patent and Trademark Office of Patent Number US D695750, and currently has a Utility Patent Pending. The BulletTrain Express Keyboard Platform is also covered by design Patent US D686630.

BulletTrain MagicStand is also Patent Pending

BulletTrain SAFE Wallet has multiple Patents Pending for Utility and Design.

For intellectual property questions and concerns please contact our legal department:

David Olsen, ESQ
3013 Wolsey Place
Fremont, CA 94555
510-371-9648